Terms of Use

PersonDesk provides an anonymous, text-based platform that connects people looking for peer support with volunteer listeners, and hosts community spaces such as Hot Takes, Community Stories, and journals.

• Not therapy or medical advice: PersonDesk is not a healthcare, therapy, or medical provider. Our listeners are volunteers, not licensed medical, psychiatric, or psychological professionals.
• Not a crisis service: PersonDesk is not equipped for life-threatening emergencies, active suicidal thoughts, self-harm crises, or domestic violence intervention. If you are in danger, contact local emergency services or a crisis helpline right away.

• Anonymous posting: You can drop a Hot Take without an email or account. It is published as "Anonymous".
• Email for reactions and replies: Viewing vote results, replies, and other reaction details on a Hot Take requires adding an email to your session.
• Email for community spaces: Posting inside a community, voting with a handle, and replying require a registered email, agreement to the safety rules, and a handle.
• Your email is never shown to other users. You are responsible for keeping your password safe and for activity under your account.

To keep PersonDesk safe and supportive, all users and volunteer listeners agree not to:

• Harass, bully, threaten, demean, or send abusive language to any user or volunteer listener.
• Share sexually explicit material, hate speech, or content that promotes violence or self-harm.
• Try to uncover, ask for, or disclose identifying information (real names, phone numbers, addresses, social handles, or locations) of any user or listener.
• Use PersonDesk for commercial solicitation, spam, or fraud.

We may remove content, limit posting, or suspend access for anyone who breaks these rules. Anonymous posting is rate limited to prevent abuse.

• You keep ownership of what you post. By posting, you allow PersonDesk to host, display, and moderate it on the platform.
• Photos and videos you attach (videos up to 200 MB) must be yours to share and must follow the conduct rules above.
• Do not include identifying details about yourself or others in public posts.

Exchanging contact details (phone numbers, email, social media, or messaging apps) to move a support conversation off PersonDesk is not allowed, for the safety of both people.

PersonDesk uses essential cookies and local storage to keep you signed in, remember your settings, and record that you accepted these terms. See our Cookie & Storage Policy.

PersonDesk is provided "as is" and "as available." We do not guarantee uninterrupted access or any particular emotional outcome from using our peer support features. You use the service at your own discretion and risk.

We may update these terms. When we make a significant change, we will ask you to accept the updated terms the next time you visit.